Grupo Nuņo S.C. commits to assure the confidentiality/privacy of the personal information obtained through their online services. We suggest that you read through the following guidelines, in order to understand the way that your personal information will be managed when you use our services within the sites of Grupo Nuņo S.C. These guidelines of confidentiality may have future changes, and therefore we recommend that you review them periodically.
1.- Type of personal information that is obtained.
In Grupo Nuņo S.C. we collect information in different ways from several areas in our website. All the personal information that the user voluntarily enters into our website, the creation of a personal profile, the subscription to special offer notifications by e-mail, registration in our loyalty programs, sending e-cards, all in the same way that your information is entered during a course, raffles, and occasional online questioners that we do are subject to the confidential/privacy guidelines that we have. Each every one of our programs, the information that is requested is distinct and will remain in separate databases.
On-line contact: the information requested for in this section allows Grupo Nuño S.C. to contact the clients whenever necessary. A part of the information requested the user will find: first name, last name, name of the company where the individual works, address, e-mail address, and telephone number.
The users may contact us by telephone, mail, e-mail if they require addition information in order to complete the transaction.
Notifications and offers by e-mail Program. The information that the visitors will give us include: first name, last name, e-mail address, mailing address, country, telephone number, preferences and habits, among others. The user may modify this information at any moment and use it to adapt the promotions or announcements sent to preferences indicated by each one.
Sending E-cards. The information that the visitors give us include: name of sender, e-mail address of sender, name of recipient, e-mail address of recipient, age range, country, sex, and postal code. This information will be used to send the promotions and announcements to the client.
Concursos, rifas y encuestas en línea: El tipo de información solicitada por estos medios puede ser muy variable, podrá incluir datos personales, hábitos y preferencias, opiniones acerca de los servicios de nuestros sitios y comentarios acerca de servicios propuestos. La información recabada será para uso exclusivo de Grupo Nuño Asesores En Riesgos S.C. y tendrá como finalidad la retroalimentación de los usuarios acerca de los servicios que prestamos con el fin de mejorarlos.
After the information arrives to Grupo Nuño S.C., it is send to a secure server that resides behind a firewall designed to block the access of any outside company. Unfortunately, no transaction by Internet can guarantee 100% security. Because of this, even though we try to guard the personal information, there can be no guarantee or assurance of any information exchanged with any of our online services, and there you do this at your own risk. Once the information is received, we will do our best to safeguard its security in our systems. On this theme, the team of collaborators has focused its efforts to offer the most modern technology and offered the highest security possible.
2.- How is the personal information used
Grupo Nuņo S.C. utilizes the information provided during the process of registering your profile, inscription of any program and promotions to complete any internal study about demographic information, interests y behavior of our users – this study will be compiled and analyzed together. The most important objective of Grupo Nuño S.C. in collecting personal data is to understand and to give the user the most satisfactory experience while visiting our websites and using our services. By knowing more about our visitors we can offer them products according to their needs, and in this more appropriate content and publicity.
By requesting the information of online user, we are able to elaborate internal statistics that show which are the services and products most appreciated by different segments of users, and in the same way it helps us in the formality due in the transactional process.
In our program of notifications and offers through e-mail, only Grupo Nuño S.C. has access to information collected. This type of publicity is done through announcements and promotional messages by e-mail, which will only be sent to you, if in the time of registration you so indicate that you want to receive them, and this option you can modify at any time. In the e-mails that are sent, you can on occasions include offers by third parties that are our commercial associates.
Aside from asking for information in the process of registration above mentioned, we might ask for other personal information at different times like, for example, participating in contest o in any other promotion in our website and in notifying us about any problem in the website or services. Grupo Nuño S.C. as well may do polls among their online users; contest answers are utilized in internal studies.
3.- What are the cookies and how are they used?
Cookies are the little pieces of information that are sent by the website to its navigator.
The cookies will stay on the hard drive of its system and will be utilized to determine their preferences while connected to the services of our websites. They are also used to show us your determined behavior and activities while you are in our websites.
In some sections of our website we require that the client has the cookies enabled because some of the functions require this in order to work. The cookies allow us to: a) to recognize you in the moment you enter our websites and to offer you a personal experience, b) to know the personal configuration of the website specified for you, for example, the cookies allow us to determine your bandwidth that you have selected at the moment of entering the homepage of our webpage, in such a way that we know what type of information will be downloadable, c) to calculate the size of our audience and t measure the parameters of traffic, in every navigator that has access to our webpage acquires a cookie that is used to determine the frequency of use the sections of the website visited, reflecting your habits, and preferences, information which us useful for us to improve content, the titles and promotions for the users. The cookies also help us to scratch out some activities, for example, in some of the polls that we give online, we can use to cookies to detect if the user has already filled out the poll and keep them from doing it again, in the case that they already have. The ‘help’ button that is found in the tool bar in the majority of the navigators, will tell you how to keep from accepting new cookies, by having the navigator notify you when it receives a new cookie or block all cookies. Even with this, the cookies allow you to take advantage of the most beneficial characteristics that we offer you, and for this reason we recommend that you leave them active.
4.- Confidentiality of the information
When you are on the website of Grupo Nuņo S.C. and you are asked for personal information, you will only share the information with Grupo Nuño S.C., unless the opposite is specified. ntrario.
Grupo Nuņo S.C., will not share the confidential information with third parties, unless you first expressed the authorization of the ones subscribed, or when it has been required by a judicial order to fulfill the procedural provisions.
Grupo Nuņo S.C. does not sell or give the information of their users. If the personal information of the user needs to be shared with commercial associates or supporters, the user will be notified before the information is given or transferred. If the user does not want their information to be shared, he/she can choose to not use the determined service or to not participate in certain promotions or contests.
Grupo Nuño S.C., can share the statistics in conjunction with the users (for example, the percent of our users that are men or older then a certain age, etc) to describe our services and for other lawful purposes.
Grupo Nuño S.C., can share the information in the account in special cases when we feel that sharing this information will serve in identifying, localizing, or taking legal actions against people that could infringe the conditions of the service within the websites of Grupo Nuño S.C., or cause damages or interference with the rights of their properties, of other users on the websites, or of any other person that could be harmed by such activities. Grupo Nuño S.C. can share or obtain access to the information of the account when, acting in good faith, we believe that it is necessary for legal reasons, administrative or any other nature and we consider it necessary to maintain, proportion and to develop our products and services.
Grupo Nuño S.C. does not assume any obligation to maintain confidential any other information that the user may share, including any information shared through bulletins and online conversations (chats), just like the information received by cookies as described in subsection 3, the anterior in terms of the established article 109 of the Federal Law of the Rights of Author and the fraction 1, of article 76 of the Federal Consumer Protection Law.
5.- Modification / actualization of the information
Los datos personales proporcionados por el usuario formarán parte de un archivo que contendrá su perfil. El usuario puede modificar su perfil en cualquier momento utilizando su número de usuario/socio y su número de identificación personal asignados o que él mismo eligió.
Grupo Nuño S.C. advises users to update their data each time they undergo some modification, as this will provide a more personalized service.
If you are using the promotions service by e-mail, you can deactivate it at any time.
6.- Protection of personal information
The information provided by the user is secured by a personal identification number, to which only the user can access and only the user has knowledge of.
We recommend that you don’t reveal your password to anyone. Do not share your password in any phone call or by e-mail message. At all times, the user is the only person responsible for their password and the responsibility lays over him/her to maintain the secrecy of his/her user number/partner, personal password, pin and confidential number with which he/she has access to the services and contents of our website. In order to lower the risks we recommend that the user would leave his/her account and close the window in the navigator when finishing all activities and even more so if sharing the computer with someone or using a public computer in areas such as a coffee shop or library.
Once they received the data, we will do everything possible to safeguard its security in our systems. In this theme, the team of collaborators has focused its efforts to offer the most modern technology up to date in order to offer him/her the highest security possible.
7.- Confidentiality of minors
The safeguard of infant personal information is extremely important. The minimum information necessary is used to provide services.
Grupo Nuño S.C. does not solicit any identification information for minors. Minors should always seek permission from their parents before sending personal information to anyone that they may encounter online.
8.- Acceptance of terms
This declaration of confidentiality/privacy is subject to the terms and conditions of Grupo Nuño S.C., lwhich constitutes a legal agreement between the user and Grupo Nuņo S.C., .
9.- Minimum principles of our privacy/confidentiality policy
In continuation, Grupo Nuño S.C. briefly describes the principles governing their privacy and confidentiality for the information provided by users of its electronic online services:
a) Grupo Nuño S.C. seek only customer information that is needed to provide personalized services that are available on their website, which is used solely for the purposes requested.
b) Grupo Nuño S.C. strives to ensure the quality of the information collected about users of online services, particularly when obtained by means of any information provider or service.
c) Grupo Nuño S.C. focuses its efforts to offer the latest and most updated technology in order to offer its customers/users the safest possible way of handling and or transfer of information that is required in the various processes of data requirements.
d) Prevent disclosure of information about the client/user, making it only for data that are expressly authorized to do so.
e) At all times, be attentive to the concerns that our clients/customers express regarding the handling of information provided for the various processes online.
f) Ensures that these principles of privacy/confidentiality extend to all commercial relationships within the group.
g) Grupo Nuño S.C. shares responsibility for the care of the information with their employees, making them partners in the guidelines stated in the documents' privacy/confidentiality policies."